Frequently asked questions about the HeavyFinance investment wallet

HeavyFinance has implemented one of the leading payment service solutions to make investments smooth and easy.


The solution is made in cooperation with Lemonway, which is already trusted by more than 8 million people. Here are some questions you might have about creating your HeavyFinance investment wallet.


What is a HeavyFinance investment wallet?

HeavyFinance investment account is a payment solution provided in cooperation with Lemonway, a French fintech company. Lemonway is approved and regulated by the French Prudential Supervision and Resolution Authority (ACPR) and benefits from the \”EU financial passport\” in 28 countries.

Lemonway’s payment services have been trusted by more than 1,400 marketplaces and 200 crowdfunding platforms in Europe. The company based in Paris (HQ), London, Madrid, Milano, Hamburg employs more than 120 people.

How long does it take to create a HeavyFinance investment wallet?

It will really take just several minutes to fill in the main information. You will be verified in up to 48 hours but it usually takes much less than that.

How to create a HeavyFinance investment wallet?

After registering on HeavyFinance, you can choose to create a HeavyFinance investment wallet. In just several minutes you will walk through the standard procedure of identification, verification and need to answer a few questions about your financial knowledge.

Alternatively, if you have a Paysera digital wallet, you can connect it to your HeavyFinance account.

Being a regulated financial institution, we do our best to protect your data and investments from the very first moments of registration.

How to top-up money to my HeavyFinance investment wallet?

Under your account you can find wallet information – https://heavyfinance.com/account/wallet . You can top-up your HeavyFinance investment wallet using SEPA transfer and information under the deposit section.Please initiate the transfer from the bank account under the same name as your HeavyFinance account and don’t forget to provide a unique Reference number that you will find in your wallet page. You will receive a confirmation email once the funds reach your account.

I have made a money deposit. How long does it take to see it on the platform?

Please be informed that deposits and withdrawals may take up to 2 working days to be completed.

How to withdraw money from my HeavyFinance investment wallet?

Under your account you can find wallet information – https://heavyfinance.com/account/wallet . You can withdraw money from your HeavyFinance investment wallet using information under the Withdrawal section. Firstly you will need to submit “proof of IBAN document” (it can take up to 24 hours to verify this document) and then you will be able to submit the actual withdrawal.

How to decide between a HeavyFinance investment wallet or Paysera? What are the differences?

Both wallets are free of charge and provide seamless customer experience for our investors. However, there are some slight differences that may help you decide which one to choose.

HeavyFinance investment wallet is provided in cooperation with Lemonway, a widely used solution for European retail investors. It is back to back integrated to HeavyFinance platform so you will not need to register to another system. Your Lemonway account is, furthermore, fully controlled from HeavyFinance platform and you can top up your wallet using SEPA transfer. Therefore, many investors will find this way familiar and easy to fully register and start investing.

If you are already an existing user of Paysera, you will find connecting your electronic wallet to a HeavyFinance account very convenient. Especially, if you use many other services that Paysera provides.

For Paysera users

I’m using Paysera. Will my account be migrated to HeavyFinance investment wallet?

Your investments using Paysera digital wallet will not be migrated to HeavyFinance investment wallet. The launch of HeavyFinance investment wallet will not affect Paysera digital wallet holders.

I’m using Paysera now. Can I move to the HeavyFinance investment wallet?

Currently you can use only one payment provider for 1 account. If you want to use both – Paysera and Lemonway – you can do it by registering with 2 different emails.

Can I have both HeavyFinance investment wallet and Paysera digital wallet connected to the same account?

Your HeavyFinance account can be connected to only one wallet at the same time.

To have both a HeavyFinance investment wallet and Paysera digital wallet, you can create a second HeavyFinance account with another email address.

Can users with HeavyFinance investment wallet and Paysera digital wallet invest in the same agricultural loans?

As for now, we offer different investment opportunities for each group of electronic wallet holders. However, we are providing equal investment opportunities for both HeavyFinance investment wallet and Paysera digital wallet holders.

Will Paysera users still be supported with platform updates, new features and new projects?

Yes. We are happy to bring agricultural investment opportunities to Paysera user community and will continue doing it. New updates, features and projects are soon to be launched.

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